Nearly every one of these calls begins the same way: somebody crouched beside a wheel with a phone torch, trying to work out whether the mark they are looking at matters. It is a reasonable thing not to know. A shallow graze on the sidewall is cosmetic and will outlive the tread. A bulge, a cut deep enough to show cords, or a crease from a pothole strike is a tyre that has already failed inside and simply has not let go yet. We come and tell you which one you have.
Winter leaves the roads worse than it found them, and tyres pay for it in March. A wheel dropped into one on Falloden Way can split a tyre from the inside without leaving a mark you would notice. Same tools in The Bishops Avenue as in East End Road, same on every call. Valve in Fortis Green, balance in Cherry Tree Wood, pressures before we go. A N2 address in Manor Park and one in The Bishops Avenue are the same round.

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The mix of fast dual carriageway on the A1 and tight parking on the residential streets means we see both sorts of damage here: impact splits from potholes and slow crush damage from kerbs. Either way, get a verdict before a long drive rather than after, since a compromised sidewall is at its worst at speed.
Larger wheels and thin sidewalls are common on the cars around here, and they leave almost nothing between the rim and the road. A single hard edge on East End Road was enough to crush the casing. The mark on the outside was faint; the damage inside was not.
Kerbed in a car park a fortnight earlier and forgotten about. The bulge grew slowly as the broken cords let the sidewall balloon. Delayed swelling like this is common, which is why a hard knock deserves a look even when nothing shows on the day.
A driver near Manor Park was convinced a tyre was ruined after scraping a kerb outside the Phoenix Cinema. We took the wheel off, checked the inner face and the bead, and it was a surface scuff on the rubber. She kept the tyre and kept her money.
A scuff removes surface rubber and changes nothing structurally. A bulge means the cords underneath have broken and the tyre is deforming under pressure. The first is cosmetic, the second is finished.
Sometimes, but the inside face of a tyre is where impact damage hides, and no amount of looking from the kerb will find it. If there is any real doubt the wheel comes off.
Not at all, and worth doing. Damage from an impact often takes weeks to show, so a delayed inspection frequently finds something the driver had stopped thinking about.
No. A decent number of these visits end with us saying the tyre is sound. That is how a 4.9 star rating gets built and it is worth far more to us than one unnecessary sale.
We will look at both. Kerb strikes and potholes catch the front and rear on the same side surprisingly often, and the second one is nearly always the one nobody inspected.
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