The older streets around the village are narrow, parked along both sides, and every passing manoeuvre puts a wheel closer to a kerb than anyone would choose. Do that often enough and something eventually gets hurt. More of our assessment calls locally come from kerbs than from anything else, and the honest position is that a good deal of it is cosmetic and some of it definitely is not. A scraped rim with sound rubber under it needs nothing at all. A soft lump, a cut you can get a fingernail into, or any sign of cord means that tyre is finished no matter how deep the tread reads. We come out, take the wheel off if a real answer needs it, and tell you which of those you have got.
The damage does not care where the car is parked, and neither does the fix. A driveway in Hampton Court, a work car park, a kerbside bay: the van brings the tyre, the jack and the balancer to all three. We are out on the A310 at 2am and in Fulwell at 2pm. The Fulwell phone and the Nurserylands phone ring the same fitter, any hour.
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Kerbs, the odd deep pothole and long spells parked up are what damage most tyres in this area, and none of those three is obvious from the driving seat. We will come to the house or wherever the car has stopped, look at the wheel from both sides, and give you a plain verdict rather than an estimate over the phone.
A wheel had been scuffed badly enough to look alarming. Inside and out, the tyre was structurally perfect. We told the owner it needed nothing and that the wheel was a cosmetic matter for another day. No sale, no invoice for a tyre.
Nothing visible from the pavement side. The car had been pulling slightly and the owner wanted it checked. Turned round, the inner sidewall had a clean cut into the cords from a kerb strike weeks earlier. That one was replaced immediately.
A second car used a handful of times a year had tread to spare and rubber that had gone hard and crazed all round. Age had done what mileage never got the chance to. Both fronts were changed and the difference in wet grip was obvious straight away.
Bad enough to stop using the car. The structure inside has already broken and the rubber alone is holding the pressure. It cannot be repaired and it can fail suddenly.
A bulge, a cut, uneven wear appearing over the following weeks, or the steering pulling to one side. Better still, let somebody look at the inner face, which is where kerb damage hides.
Depth is only one measure. Rubber that has hardened and cracked with age has lost grip whatever the gauge says, and that shows up first in the wet.
Regularly. Plenty of visits end with us saying keep your money. An honest verdict is worth more to us than one unnecessary tyre.
Not with a swelling showing or cord on view. Driving it is the very risk we are trying to take away, which is the whole reason we come to the car.
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