An assessment that only looks at the damaged tyre misses half of what is worth knowing. Once a wheel is off and the car is on the ground, the other three get a look, and the thing that turns up most often around here is a mismatch across an axle: two different makes, two different patterns, or one tyre with 7mm and its partner with 2mm. That is a car that brakes unevenly and steers oddly in the wet, and the driver usually has no idea, because the car got that way one tyre at a time over three years.
It matters to the job in hand because it changes what the sensible fix is. If a tyre has failed and its partner is close to the limit anyway, doing the pair is often cheaper than doing one now and one in a couple of months. If the partner is sound, one goes on and nothing more is said. Either way the numbers get read out rather than a recommendation being asserted, and what happens next is your decision with the tread depths in front of you.
Kerbing an alloy on a tight street or dropping a wheel into a pothole on Eastern Avenue East does not always announce itself. The tyre holds air, the car drives, and the damage only shows when you crouch down and look: a gouge, a split, a bulge sitting proud of the sidewall. Christmas Day in Collier Row, any day in Gidea Park: the line is open. Ring at 3am from Gidea Park and someone answers; Rush Green at noon is no different. A RM1 address in Harold Wood and one in Marshalls Park are the same round.

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Cars around Romford tend to get their tyres one at a time, wherever was open and whatever was cheapest that week, and the result is axles that do not match. It is worth finding out while a wheel is already off. The depths get gauged and read out, the decision stays yours, and if the other three are fine you will be told exactly that.
A car near Gidea Park had a premium tyre on one side and a budget one on the other, from separate purchases years apart. It had never braked straight in the wet.
A failed tyre in Collier Row had a partner measuring barely above the limit. Doing the pair cost less than doing one twice.
A driver in the town centre expected to be sold two. The other tyre gauged well and only the damaged one was replaced.
They must be the same size and construction. Matching the make and pattern as well is what stops the car pulling under braking, and the difference shows most in the wet.
There is no single figure, but a tyre near the 1.6mm limit paired with a nearly new one is behaving very differently to its partner. You get the numbers and decide.
No. Plenty of these visits end with one tyre fitted because the other one gauged fine. The measurements get read out either way.
Yes, along with the pressures. It takes a minute and it is frequently the most useful part of the call.
That is how nearly all of it happens, from the town centre to a drive in Gidea Park. The car does not move.
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