A flat in a car park is a much better problem than a flat on Trafalgar Road, and it comes with one wrinkle worth knowing about in advance. Our fitting van is a tall vehicle, so an underground car park or a multi storey with a low height barrier is somewhere it simply cannot follow you. That does not mean we cannot help. It means the job is planned slightly differently, and the planning wants to happen on the phone rather than at the barrier.
Usually the answer is that we work at ground level, either at the entrance or in the surface parking beside it, and the wheel travels to us instead of the van travelling to the wheel. Occasionally, if the car is on a level we cannot reach at all, a short careful roll is the sensible option, with the tyre already beyond saving and the wheel the only thing left to protect. What nobody wants is you driving down three ramps on a flat to come and meet us, because a tight spiral ramp taken on full lock is close to the hardest thing you can do to a tyre that is already off its bead. Ring, say where the car is and roughly how low the entrance is, and it gets sorted before anything moves.
Flat tyres in SE10 come in from every direction: a screw picked up on Blackwall Lane, a valve that has given up overnight, a kerb strike that has let the bead go. The response does not change. A Maze Hill cul-de-sac or a Blackheath main road, tell us which. A tight terrace in Blackheath or a narrow bay on Blackwall Tunnel approach is usually workable. The SE10 postcode and a street in Westcombe Park: that is enough.
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Between the town centre, the Peninsula and the streets climbing towards Blackheath, a lot of Greenwich driving ends in a car park rather than at a kerb, and for a flat tyre that is generally good news. Nobody is standing near traffic and the car is not in anybody's way. All we need to establish is whether the van can physically reach it. If it cannot, we work at the entrance and the wheel does the travelling.
A car parked below ground near the Peninsula behind a barrier well under the height of the van. We worked at the entrance instead, took the wheel down and carried it back up. It added a few minutes to the job and cost the driver nothing.
No height restriction, no ramps and room to get the van alongside. That is the easy version, and it is exactly why we ask about the car park before setting off rather than turning up and discovering it.
A tyre gave out in stationary traffic heading for the Blackwall Tunnel, which is about the least convenient place in SE10 to become a stopped car. He came off at the first opportunity into a side street rather than joining the queue, and dealt with it there.
Often not. It is a tall vehicle and most underground entrances around Greenwich are lower than it is. Tell us which car park when you ring and we will know immediately whether we are working downstairs or at the entrance.
Only if we have agreed it and only at a crawl. Ramps and tight turns are the worst possible ground for a flat tyre because full lock grinds the sidewall against the rim. Most of the time it is easier for us to walk down to you.
Say so on the phone and it changes the order we work in. A car locked inside a car park overnight is a far bigger problem than a flat tyre, so those calls get pushed up the list.
It can be, because a wheel comes off sideways and needs room to swing out. If the flat is on the pillar side, mention it. Sometimes we work around it and sometimes the car rolls forward a metre by hand first.
Typically 30 to 60 minutes. Traffic through Greenwich is the variable rather than the work itself, so if the tunnel approach is backed up and it is going to run longer, you hear that when you ring.
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