Nearly everybody who rings about a flat tyre is already late for something. The school run, a train from the station, a slot at Luton Airport. So it is worth doing the arithmetic honestly, because the panicked options all look faster than they turn out to be, and not one of them actually is.
Putting air into a punctured tyre buys ten minutes and then you are stopped again, usually somewhere less convenient. Fitting a spare in work clothes on the Luton Road takes most people considerably longer than they imagine, and if it is a space saver you end up with a speed restricted wheel and a punctured tyre still to sort out. Calling a recovery truck moves the car to a garage that may not stock your size, and then you have no car and a lift to arrange. Waiting is normally 30 to 60 minutes, at the end of which the car is genuinely fixed and you drive it away. That is not a sales line, it is simply the only one of the four where you are finished at the end rather than halfway through. Once the half hour is accepted the day becomes manageable. Ring, tell whoever is expecting you, and stay somewhere warm.
Whether the car is sat on a driveway in Batford with a tyre that was fine yesterday, or stopped dead on the M1, the useful thing is the same: get somebody to look at it before it is driven again. Luton Road, the M1 and the streets around Kinsbourne Green sit inside Hertfordshire. Pressures set before we leave Townsend, and the same on the M1. A Southdown driveway is our workshop, and so is a Batford kerb.
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Harpenden runs to a timetable. The station empties towards London early, the High Street and the station car parks fill fast, and the roads out towards St Albans and Luton are busiest at exactly the hours when a flat tyre is least welcome. None of that is an argument for improvising your way out of it. Leave the car where it stopped, whether that is a drive in Batford or the kerb on Luton Road, and rearrange the half hour instead of the tyre.
Two children, a drop off to make and a tyre flat on the drive. The car stayed exactly where it was, one phone call rearranged the morning, and the tyre was done well before lunch. Improvising with the spare would not have beaten that by much.
He left the car in the station car park with the tyre flat and got on the train, which was the correct answer. We dealt with it while he was in London and he came back in the evening to a car he could simply drive home.
A driver stopped on the Luton Road already behind for a meeting. Every instinct said keep going. She did not, and the tyre turned out to be repairable, which it would not have been after another mile of it.
Realistically, leave the car and carry on by other means. That beats driving on a flat and it is usually quicker than any improvised fix. Give us the location or the keys and we work on it while you are somewhere else.
Yes, and it happens constantly around Harpenden. A car on a driveway or sitting in the station car park does not need its owner standing next to it. Payment can be taken by card from whoever is there or over the phone.
Very unlikely, and it is a gamble with a wheel as the stake. Air leaves through the hole faster the second time round, and it tends to choose somewhere less convenient than your own driveway to run out.
Not once you add up the drive, the wait for a bay, the drive back, and the fact that getting there ruins a tyre you might otherwise have kept. This way the car does not move and nothing gets worse while you wait.
We work 24 hours a day, every day of the year, and the morning peak is one of the busiest windows precisely because that is when flat tyres get discovered. It does not push you down any list.
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