Quite a few people ring us slightly sheepishly, because they have already tried. The nuts are half off and would not shift, or the spare went on and the car sat straight back down on it, or something got over tightened and now nothing moves at all. None of that is a problem and none of it is unusual. It is worth saying so, because the embarrassment keeps people from ringing for longer than it should.
What does help is telling us exactly what has been done. If wheel nuts have been loosened, say so, because a car standing on slack nuts has to be treated differently and nobody should be driving or rolling it. If a spare has gone on, tell us whether it is a full size wheel or a space saver and where the punctured wheel has ended up. If something has been forced, mention that too. A rounded nut or a stripped thread is a different job from a plain puncture and it wants the right tools aboard the van when it turns up, rather than a conversation on a doorstep in Stopsley about coming back tomorrow. Nobody is going to judge the attempt. Half the jobs we do would have gone the same way in anybody's hands at the roadside.
A tyre can go flat without ever being punctured. We come to where the car is, Leagrave, Round Green or anywhere between, get the wheel off and find which it is, then clean and reseat, replace the valve, repair to standard or fit a replacement as the case requires. High Town one hour, on the A6 the next, Round Green after that: one patch. We are out on the A505 at 2am and in Farley Hill at 2pm. Nothing about Stopsley or Leagrave changes after dark, on the M1 included.
Flat tyre help in Luton is part of our wider mobile puncture repair cover. For flat tyre help in Luton, call 07717 389637 or ask us for a quote.
Luton is a big town with the M1 on one side and the airport on the other, and a good many of the people we speak to here are already running late before the tyre goes down. That is exactly the pressure that has somebody getting the jack out on the Dunstable Road and having a go at it. If it worked, good. If it did not, the phone call is the same one, and being straight about what has been tried is the most useful thing you can do with the first thirty seconds of it.
He had given it a go on the drive, could not shift two of them and stopped. The car was standing on four slack nuts, which is why putting that right was the first thing done before anything else was touched.
The space saver had gone on and lost most of its pressure inside a mile, because it had never been checked since the car was new. He rang from the second place he stopped, which was over near Bury Park.
One rounded nut, one nut already off and an honest account of it before we set out. We brought exactly what that job needed, which is the whole reason it mattered that he said so.
Of course, and it is completely routine. Just tell us what has been done so the right tools come out with the van. Nobody thinks less of anybody for having a go at their own car.
Not to drive or roll, no. Leave it exactly where it is, do not move it, and say so when you ring. Retightening it properly is the first thing that happens when we get there.
Stop using it. Space savers sit under the boot losing pressure for years and are speed restricted in any case. Leave the car where it is and we bring a proper tyre out to it.
It changes the tools rather than the answer. A rounded or seized nut is a common enough job, but it needs different kit, so mentioning it on the phone is the difference between finishing today and coming back.
Yes, right across Bury Park, Stopsley, Leagrave, High Town, Round Green and Farley Hill, 24 hours a day and every day of the year. Typical arrival is 30 to 60 minutes.
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