Get out of the car on the side away from the traffic, and take everyone with you. That is the first thing we ask on a night call, before the size of the tyre or the make of the car, because standing in the wrong place is the only part of a night-time flat that can hurt anybody. A car with a flat is an inconvenience. A person between that car and moving traffic in the dark is something else.
Where you wait depends on where you stopped. On a residential street off the Chiswick High Road the pavement is fine, and so is staying indoors if you are outside your own house. On a fast road at night, get well clear, behind the car rather than in front of it, and off the carriageway altogether. Hazard lights and sidelights both on. If there is a high-vis in the boot, put it on. We work under our own lamps rather than by headlights, so nobody has to stand in the road holding a torch.
It is worth saying plainly what "24 hours" covers, because the phrase gets used loosely. Whether the car sits on a drive in Strand on the Green or has stopped somewhere less convenient, the service is the same. The wheel comes off in Strand on the Green, not on a ramp in Acton. Nothing is towed out of Grove Park or Turnham Green; the work finishes there. A W4 address in Bedford Park and one in Gunnersbury are the same round.

24-hour tyre callout in Chiswick is part of our wider 24-hour emergency callout across London and the home counties cover. For 24-hour tyre callout in Chiswick, call 07717 389637 or get a price for your tyre.
Not every stop in W4 leaves you somewhere to stand. The side streets around Bedford Park have pavement on both sides and room to work. The approaches to the Hogarth Roundabout and the A4 Great West Road give you very little after dark, and a verge that looks generous from behind the wheel is narrower once you are standing on it.
A driver on a dark stretch stood beside the offside wheel with a phone torch, facing away from what was coming. We asked them onto the verge behind the car before we set off. The wheel took twenty minutes. Moving them took ten seconds and mattered more.
A permit street near Turnham Green, no traffic at all, and a tyre that had emptied itself overnight. The keys came out through the door and the owner went back to bed. Our lighting travels with us, so nothing at all depended on the street lamps.
A driver came off at the first turning with a destroyed tyre and two children in the back. They waited on the pavement well behind the car with the hazards going, and we worked from the kerb side with the body of the car between the job and the traffic.
On a fast road, get out on the side away from the traffic and stand well back, behind the vehicle rather than beside it. On a quiet street there is no need to be outside at all. A car is a poor place to sit still on the edge of a live road.
We carry spares and you are welcome to one. Until we arrive, wear whatever is pale or reflective and stand off the road. Drivers pick up movement and reflective material long before they work out the shape of a person standing beside a kerb.
Not in the time it takes to reach you. Hazards draw very little and an hour of them will not stop a healthy battery turning the engine over. If the battery was already marginal, say so when you ring, because it changes what we suggest you leave on.
Yes, and we would take that over a half lit road where drivers believe they see more than they do. The lighting comes with us and points at the wheel, not into oncoming traffic. What we cannot do is work in a live lane.
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