Ring now or wait for a civilised hour? Ring now, and the reason is not simply keenness on our part. A puncture stays repairable until the tyre has been driven flat, and if it is left, the next time that car moves will be the morning somebody is already late, driven exactly that way.
There is a local version of this as well. A car parked overnight on Theobalds Road or off Lamb's Conduit Street has to be gone before the morning restrictions bite, so a soft tyre spotted at eleven at night is a problem with a deadline attached. We work through the night, every night. The wheel comes off in the bay, the tyre comes off the wheel, the liner gets inspected, and where the injury lies within the mendable part of the tread it is reamed, sealed from behind and the wheel balanced before it goes back on. Two in the morning near Red Lion Square is a quiet, empty place to do careful work, which is more than anybody can say for four in the afternoon.
The honest reason we run the repair side overnight is that most punctures are repairable and most people do not know it. So the inspection happens first, properly, with the tyre off the rim on the drive in Red Lion Square or wherever the car is. Old tyres leave the Lamb's Conduit Street area, Red Lion Square and WC1V with us, every time. You watch it happen in Red Lion Square, or at the kerb in Gray's Inn Road. A WC1V address in Theobalds Road and one in Chancery Lane are the same round.
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Cars around Holborn do short journeys and long stints standing still, which is the combination that hides punctures best. A slow leak on something that crosses town twice a week goes unnoticed until it is flat one morning in a bay near Chancery Lane. Since the phone is answered through the night, the right moment to deal with it is whenever you find it.
A driver came out to move the car and found the offside front sitting soft. Ringing then instead of at seven meant the tyre was still sound inside. It was mended, balanced and back on the car before the restrictions came into force.
Some punctures stay silent for weeks. A tyre wanting air every Friday has something in it, and on a car doing nothing but short central journeys the loss is slow enough to shrug off. Off the rim it turned out to be a roofing nail, sitting squarely in the centre of the tread and entirely mendable.
A dashboard alert during a five minute shuffle along High Holborn is worth stopping for. The alternative is arriving with a tyre that has spent the whole journey flexing at almost no pressure, which is what destroys the liner and converts a repair into a purchase.
Every night of the year. The streets around Chancery Lane empty out after midnight, and that makes the work both quicker and safer than the identical job at five in the afternoon.
Same procedure to BS AU 159, same equipment, same balancing afterwards. Nothing about the hour alters what the inside of a tyre requires.
Usually, if the height restriction and the access allow and the building will let us in. Mention it when you ring so it can be checked rather than discovered at a barrier.
Sometimes, provided the repairs are far enough apart and the casing is otherwise sound. Where a tyre has already been patched a couple of times it is fair to talk about replacing it instead of pressing on.
No. It is dealt with in the space it is already occupying. That counts for a lot here, because losing a bay near Gray's Inn Road at half past seven in the morning means not getting one back.
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