Ringing about a flat is easier than most people expect, and there are four things that make it quicker. Where the car is, which wheel has gone, what the car is, and the numbers written on the side of the tyre. That last one is the only one anybody hesitates over, and it is worth two minutes of your time now rather than twenty later.
The size is moulded into the sidewall of every tyre on the car, so if the flat one has scuffed itself unreadable you can take the same figures off another wheel. It runs as three numbers and a letter, something along the lines of 225 stroke 45 R17, usually with a couple more characters after it. Read it out exactly as it appears rather than rounding anything off, because a car in Parsons Green and the same model in Munster Village can be on different sizes depending on the wheels it left the factory with. With that in hand we know before setting off whether the right tyre is already aboard or needs collecting first, which is the difference between one visit and two. The rest of it you can leave entirely to us.
Catching a flat early is worth real money. A tyre that is losing air slowly, spotted while it is still parked up in Hurlingham, is very often repairable; the same tyre after ten miles of being driven on is scrap. Same tools in Munster Village as in Sands End, same on every call. Valve in Hurlingham, balance in Parsons Green, pressures before we go. SW6 takes in Parsons Green and Walham Green, and we work the lot.
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Fulham does not leave you many options once a tyre has gone. The Fulham Road and Fulham Palace Road carry far too much traffic to stop on, North End Road crawls past its market, and the streets around Parsons Green and Walham Green are permit bays parked nose to tail. What makes the whole thing painless here is the phone call rather than the parking. Get us the wheel, the size and the street, and the fitting looks after itself.
The flat tyre had gone down onto a kerb and the sidewall was unreadable exactly where it mattered. She read the numbers off the other wheel on the same axle instead, they matched, and the correct tyre came out with us first time.
A car parked near Hurlingham turned out to run wider tyres at the back than at the front, which is common enough on the sportier models. Knowing which wheel had gone before we left meant the right one arrived instead of a wasted trip.
The driver was upstairs in a meeting and the car was three streets away. The registration, the colour, the road name and the wheel that had gone were enough to work from, and he came down at the end to pay by card.
Where the car is, which wheel has gone down, the make and model, and the tyre size off the sidewall. If you cannot get at the size, the registration usually gets us close and we confirm the rest at the car.
On the outer sidewall, moulded into the rubber. It reads as a width, a profile number and a rim size, with a load and speed rating after it. If the flat one is scuffed, the matching tyre at the other end of that axle says the same thing.
Not at all, and please do not go poking at it to find out. The only reliable inspection is with the tyre off the rim and the inside of the casing in view, and that happens once we are with you.
Rarely. A road name and a registration is usually enough around SW6. If you are on a long run of identical terraces, the colour of the car and the nearest cross street closes the gap for our driver.
Yes, provided whoever is there can get to the car and knows we are coming. We take card at the vehicle, so payment does not need arranging in advance either.
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