The brace is on, the spare is out and propped against the bumper, and one nut refuses to turn however hard anybody leans on it. The car is in a residents bay behind Camden High Street, there is moving traffic an arm's length from your shoulder, and the key that ought to fit is either lost or has worn smooth inside.
That situation is worse here than almost anywhere, because there is no fallback. You cannot abandon a half jacked car in a permit space while you go looking for help, and you certainly cannot drive it anywhere with a wheel loose. The workable answer is somebody arriving at the bay with proper tools. Extraction sockets bite the outer body of a nut instead of the worn pattern in its end, so a smoothed one and a rusted one behave in much the same way. Nothing touches the wheel face. An ordinary nut goes back on afterwards, the wheel lifts as it should, and the car has not crawled a single yard through market traffic to make any of it happen. We work through the night as well, and the streets around Camden Lock are honestly easier for us at two in the morning than at two in the afternoon.
You do not think about the locking nut until the moment it stops you. We carry specialist removal kits for exactly that and extract the nut where the car is standing, on a driveway in Camden Lock or on Kentish Town Road, with the alloy protected while we work. School run in Chalk Farm or 1am in Camden High Street, we answer the same. Christmas Day in Primrose Hill, any day in Camden Road: the line is open. A NW1 address in Agar Grove and one in Camden Lock are the same round.
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Nobody in NW1 has a spare hour to lose to a wheel that will not come off. We come to the space the car is already occupying, whether that is up towards Primrose Hill or tucked into a turning off Camden Road, and clear the nut there. Card and contactless work at the kerb, and the figure is settled before a tool comes out.
Second hand cars change hands in a hurry and the little socket that unlocks the wheels stays behind in somebody else's toolbox. It surfaces as a problem months later. One owner near Agar Grove found out on a wet evening with a puncture already flat.
Plenty of these calls arrive after a workshop has already tried and stopped. A chewed nut is beyond a socket set but well inside what extraction gear handles, and we would rather see it before somebody has attacked it with a chisel.
There is a particular helplessness in owning a perfectly good spare wheel and having no way to swap it. A driver on Chalk Farm Road sat with exactly that. Nut out, spare fitted, and we sorted the flat one properly at the same visit.
Yes, and most of this work happens in one. We only need enough room to kneel at the wheel and get a jack under the car. Blocking a bus lane is nobody's idea of a good time, so we plan where the fitting van sits before turning up.
Not really. A broken key means the nut has to be gripped externally, which is what the extraction tool does in any case. Bring the pieces out of the boot when we arrive so we can see which pattern it was.
Normally a standard nut, so nothing is ever hostage to a lost key again. Some drivers want the locking set kept, and that is agreed on the phone rather than sprung on you at the kerb.
Limping is the expensive option. You lose the parking space, you sit in Camden High Street traffic with a wheel you cannot remove, and you pay for a day of somebody else's time on top.
The common thread sizes ride with us, which covers the great majority of cars, SUVs and 4x4s. If yours is unusual we say so before starting rather than halfway through.
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