Punctures get found at the two least convenient moments there are: last thing at night and first thing before work. In N11 those are precisely the times when moving the car is the worst available idea. A tyre sitting flat in a residents' bay is still whole. That same tyre after a mile of the North Circular has rubbed its inner lining to pieces and is fit for nothing. Working at any hour is not a boast, it is the answer to that timing problem. The wheel comes away, the casing is opened up and looked at properly, the injury is reamed and sealed to BS AU 159, and the wheel is rebalanced before it goes back on the car.
Round-the-clock only means something if the van carries enough to finish. A fitter who arrives at 2am with no stock and no balancer can inspect the tyre and then leave, which helps nobody. From New Southgate to Brunswick Park, any night of the year. Ring at 3am from Brunswick Park and someone answers; Arnos Grove at noon is no different. A 4am New Southgate call and a noon Bowes Park call reach the same fitter. From Arnos Park through Brunswick Park to Arnos Grove, it is one round.
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This is home ground for us, which matters most at three in the morning. A call from Arnos Grove or the streets behind Broomfield Park is a short drive at that hour, and the whole thing can be finished at the kerb before the road starts filling up again.
A flat front was spotted on the way in from a late shift. Rather than risk the morning, the owner rang there and then. Dealt with in the bay, under our own lights, with the neighbours none the wiser.
Someone needed the car at half five and found it soft at eleven the night before. Repaired overnight, which cost them nothing in daylight hours and saved a tyre that a morning drive would have destroyed.
A shard from a broken bottle had gone into a rear tyre and worked deeper over a couple of days. It was still within the repairable band when it came off the rim, which would not have been true a week later.
Yes, on the flat with proper equipment and the car secured. It is standard work for us, and it is a great deal safer than an owner doing the same thing with the trolley jack that came in the boot.
Less than people expect. There is no compressor howling for half an hour and no impact gun rattling round the street at three. Most overnight jobs finish without anyone in the terrace noticing.
Very rarely. If it is parked normally, even tightly, we can work with that. The only real obstacle is a car boxed so completely that a wheel cannot be swung out, and even then a few feet is usually all it takes.
No. Late calls are ordinary here. The roads through Palmers Green and Friern Barnet are empty at that hour, so reaching you takes less time than the same trip at five in the afternoon.
The tyre is inflated, checked and left with the correct pressure before the fitter goes, and the wheel is rebalanced so nothing feels different at speed. Any repair that was going to fail does so immediately, not weeks later, which is why it is checked in front of you.
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