What makes a repair permanent is that the plug and the patch are a single piece. It goes in from the inside: the stem is pulled through the hole so it fills the channel the nail made, and the rubber backing sits flat against the inner liner and is rolled down until it has bonded across the whole area. The hole is reamed out first, which sounds crude and is essential, because the nail left torn and contaminated rubber behind it and nothing will bond to that.
That is the difference between a repair and a bodge, and none of it can be done without taking the tyre off the rim. A string pushed in from the tread fills the hole and leaves the steel belt around it open to water, which is why tyres treated that way fail months later for reasons nobody connects back. Here it gets done the proper way on your drive at whatever hour you ring, with the machine and the lighting on the van, and the wheel goes back on balanced.
The temptation at 1am is to pump it up and deal with it tomorrow. We come out at that hour in N13, get the wheel off and inspect the tyre from the inside before deciding anything, then repair to British Standard where the damage qualifies. Whether it is Bowes Park in rush hour or the North Circular at midnight, we answer. On Green Lanes, day or night, Winchmore Hill included, arrival across N13 runs 30 to 60 minutes. N13 takes in Bowes Park and New Southgate, and we work the lot.
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We are based in N13, so a call from Palmers Green or the streets towards Southgate is about as short a drive as we make. That counts for most in the middle of the night, when the difference between a repair and a new tyre is usually just how long the tyre sat soft. The work is the same at any hour: off the rim, casing checked, reamed, plugged, patched and rebalanced.
Something picked up on the North Circular showed as a soft tyre at half past eleven. Off the rim, reamed, plugged and patched, balanced and back on before one.
A tyre near Bowes Park already had a string plug in it. The liner was torn around the entry and no second repair could be trusted, so it was replaced.
A driver near The Triangle picked up a screw on a Sunday. It was mended that day rather than left to be driven on all week.
It cleans the damaged rubber out of the channel so the plug has sound material to bond to. Skip it and the repair is sitting on torn edges.
A patch seals the inside and leaves the hole through the belt open to water. The plug fills that channel, which is exactly why the two are made as one piece.
Everything a bay has travels in the van: the tyre machine, the balancer, the lighting and the stock. The only thing missing is the drive there.
If the tyre is soft rather than flat, very much so. The repairable window closes when somebody drives it flat, and that usually happens the next morning.
From the plate in the door shut, and the other three get checked while the fitter is there.
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