Drive a mile on a properly flat tyre and you have probably scrapped it, even though the puncture was repairable when you set off. A tyre only holds its shape because there is air in it. Take the air away and the sidewalls fold inward and rub against each other and against the inner liner, the black skin on the inside that keeps the air where it belongs. That rubbing leaves a grey ring of powder and scuffing, and once it is there the tyre is finished.
That is the first thing we look for once the tyre is off the rim, before anything else, because it decides the whole visit. A clean liner and a puncture in the central tread means a permanent repair to BS AU 159: hole reamed out, plug and patch bonded from the inside, wheel rebalanced. A scuffed liner means no repair at any price, and anyone offering you one is selling a tyre that can let go. This is exactly why a two in the morning call is worth making instead of nursing the car home and ringing in daylight.
Bank holidays are the worst of it. Not here: dispatch runs 365 days a year across TW1, and the van carries what it needs to finish the job on the spot. It makes no difference whether the car is in Twickenham town centre or Whitton, or which hour of which day it is. Old tyres leave Strawberry Hill, St Margarets and TW1 with us, every time. You watch it happen in St Margarets, or at the kerb in Whitton.
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The instinct after a puncture near the ground or out on Whitton Road is to limp home and deal with it tomorrow. That short drive is the expensive part, not the nail. Ring first, leave the car where it stopped if it is safe to, and the tyre stays repairable. We run through the night every night of the year, so there is no reason at all to make that drive.
Three miles rather than a phone call. The puncture itself was a clean nail in the middle of the tread and would have repaired easily. The liner was scuffed grey the whole way round, so it needed a new tyre.
Tyre found soft on returning to the car, still with some pressure in it. We came out, got it off the rim, found the liner clean and repaired it there. The car was ready before the alarm went off.
A slow leak topped up every couple of days for a fortnight. By the time we saw it the tyre had run under pressure so often that the inside was polished smooth. There was nothing left to repair.
That depends entirely on how far and how flat. A couple of hundred metres at walking pace to get off a carriageway is usually survivable. A mile or two at normal speed generally is not, and we will know within a minute of having it off the rim.
A dull grey band running round the inside where the two sidewalls have been slapping against each other, often with loose rubber dust sitting in the tyre. On a bad one you can rub it with a thumb and it powders. It is unmistakable once you have seen it.
Because a patch has to bond to the liner, and a scuffed liner has nothing sound left to bond to. The repair would look perfectly good and fail without warning at speed. It is not caution. The surface it needs is simply gone.
The price is the same at night, and the waiting is what costs you. A tyre standing flat overnight with the weight of the car on it is being damaged the entire time, so by morning a repair has often become a replacement.
In most cases yes, straight away, because the common sizes ride with us. You are told which of the two answers it is before any money gets discussed. There is no benefit to us in guessing.
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