The British standard governing tyre repairs does not have an opening time. It says the same thing at three in the morning as it does at three in the afternoon. Repairs are confined to the central tread area. The tyre must come off the rim so the inside can be examined. Damage in the sidewall or the shoulder rules a repair out entirely. A tyre that has been run while deflated gets inspected internally before anything else is decided. None of that becomes easier to satisfy because you are in a hurry and neither of us wants to be awake.
The reason this needs saying is that the temptation at night runs the other way. Everybody involved wants it over with. There is a version of this job where a string goes in from the outside, the wheel goes back on with a rattle gun and the driver is away in five minutes, and it is far more tempting at four in the morning than at lunchtime. It is also the version that lets go later on a fast road. So the tyre still comes off, the liner still gets a lamp put on it, and the answer is still sometimes that the damage sits in the shoulder and there is no repair to be had. That answer does not improve with the hour.
The phone being answered is the first hurdle, and a surprising number of services fall at it. At 3am you want a person who can price the job, tell you what the van carries and say when it will arrive, rather than a form and a promise of a callback. Level in Burdett Road, sloping in Grove Road: we set the car straight first. Underground parking in Stepney Green or Bow Common is worth flagging.
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The A11 through here never really empties, and a flat found at midnight on a permit street off Grove Road is not a problem that improves by morning. It generally gets worse, because the tyre either sits deflated for hours or gets driven on. We come out at the hour you ring, and the tyre gets the identical examination it would get in daylight before anybody decides whether it can be saved.
A driver coming off at half past two needed the car for the morning and wanted it patched whatever that took. The cut ran a couple of centimetres into the sidewall, outside anything the standard permits. A replacement went on instead, which took longer and was the only honest option on offer.
The tyre had been driven on soft along the A11 before the driver found anywhere to pull in. With it off the rim, the inner liner showed the grey powdered scuffing that means the layers have been rubbing against themselves. That tyre was finished regardless of where the original puncture sat.
A nail dead centre in the tread on a car parked near Stepney Green, nobody had driven on it, and the casing came up clean under the lamp. That is a straightforward repair and it went ahead exactly as it would have at midday, balance included.
Only the lighting and the temperature. The sequence is fixed, and the part you cannot inspect afterwards is precisely the part that would be tempting to shorten. You hear the figure before anything starts, and the standard the repair is held to stays where it is.
It gets the same inspection. Lighting travels with the fitter for exactly this reason, and the inside of a tyre is examined under a lamp in daylight too, because you cannot see into a casing by ambient light at any hour of any day.
Then you are told at the point that becomes clear, rather than at the end. Common sizes ride on the van, so in most cases a replacement goes on during the same visit. Where a size is unusual, you get told honestly instead of being sold something approximate.
Because where it went in tells you very little about what it did inside. A nail can travel at an angle and come to rest against a belt edge, and a tyre driven on while soft can be damaged in places the outside never reveals. The surprises are all internal.
Round the clock, all year. The calls just change character. Nights bring shift workers, early flights and people who found it at closing time, and a bank holiday weekend runs busier rather than quieter, because nothing else in the area is open.
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