A puncture in the sidewall cannot be repaired. Not by us, not by anybody, not for any amount of money. The reason sits in how a tyre is built. Under the tread there is a steel belt, a stiff hoop that barely moves at all. The sidewall has no belt in it, because its entire job is to flex. On every single revolution of the wheel that wall squashes at the bottom and springs back, thousands of times a mile.
Glue a rigid patch onto a hinge like that and one of two things follows: it peels away, or it holds and the casing starts cracking around the hard spot instead. That is why the repairable area is confined to the central part of the tread, and why a proper standard puts it in writing. So when you are up against a clock, the useful thing is knowing which sort of puncture you have before anybody sets off. Send a photograph when you ring, showing where the nail or screw is sitting. If it is out on the shoulder or in the wall, a tyre comes out with the repair kit and you are not left waiting twice.
What you should not do is drive on it to save the wait. It feels like the faster option and it is usually the slower one, because a tyre run soft for a couple of miles stops being repairable, and then you are buying a tyre instead of paying for a repair. Leave the car where it is, on Green Lanes or on the drive and let the van come to it. Old tyres leave Newington Green, Clissold Park and N16 with us, every time. You watch it happen in Stamford Hill, or at the kerb in Church Street. A N16 address in Stoke Newington and one in Newington Green are the same round.
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The streets around Abney Park and off the A10 are full of cars that only move twice a day, so a puncture tends to be found on the way out and needs sorting within the hour. Knowing early whether it is a repair or a replacement is most of the battle. Send the photograph, say where the car is standing, and the right thing arrives first time.
An inch further in and it would have been a twenty minute job. Where it actually sat, the only honest answer was a new tyre, and saying so on the phone meant the right one was already aboard.
A quick picture of the nail head against the tread, taken before the school run, showed it was dead centre and savable. Two minutes of your time, an hour saved off everyone else's morning.
The tyre was soft rather than flat, and the puncture sat well inside the repairable band. Sealed outside the house with time in hand, and the car did not budge until she drove it away herself.
Roughly the middle three quarters of the tread width can be repaired. The shoulders, where the tread starts curving over towards the wall, cannot, and the wall itself never can. If you are unsure, a photograph settles it before anyone sets off.
Because nothing has been inspected. A string plug goes in blind, without the tyre ever leaving the rim, so nobody has seen whether the casing is damaged inside. It is a roadside get-out, and it does not meet BS AU 159.
Usually, provided it shows the object and enough tyre around it to see where the tread stops being flat. It is not the final word, since the inside of the casing decides that, but it tells us what to bring.
Not for the work itself. Most people carry on with their day and come out for the two minutes at the end to look at the tyre and pay by card. You do not have to stand and watch the whole thing.
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