Working beside a fast road has a sequence, and it happens before any tool comes out of the van. Where the car is standing decides whether the job is done there at all: if it is in a live lane or on a bend with no visibility, the answer is that the car moves first, whatever that costs the tyre. Hazards on, everyone out and behind a barrier where there is one, and the van positioned to shield the working side rather than parked wherever is convenient.
Only then does anybody think about the wheel. It sounds obvious and it is the part most likely to be skipped when somebody is in a hurry and running late. The tyre is replaceable and the situation is not, and we would far rather spend five minutes making a spot workable than do a fast job in a place that should not have been worked in at all. If it cannot be made safe, we say so and the car gets moved rather than fixed.
What you should not do is drive on it to save the wait. Leave the car where it is, on Snakes Lane or on the drive and let the van come to it. Anywhere in Greater London. A Highams Park cul-de-sac or a Charlie Brown's main road, tell us which. A tight terrace in Charlie Brown's or a narrow bay on Chigwell Road is usually workable.
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The A406 along the southern edge is fast with very little room to stop, and the Charlie Brown's roundabout ties several roads together and rarely flows freely. Between them, a good share of the calls we take around Woodford start with somebody in a spot they should not stay in. Tell us exactly where you are when you ring, because that decides how we approach as much as when we arrive.
A live lane or a blind bend is not made acceptable by being quick. The car has to be somewhere workable first, and that comes before any consideration of the tyre.
Positioning matters as much as lighting. The working side of the car needs protecting from traffic, which decides where the van sits before anything else.
Occasionally the right call is to roll it a short distance to a safe spot and accept the tyre is finished. That is a trade worth making and we will say so.
Get clear of live traffic if you can do so at low speed and over a short distance. Beyond that, stop, get everyone out and behind a barrier, and ring.
It might, and that is an acceptable price. A tyre is replaceable and a car sitting in a running lane is not a situation worth preserving.
Yes, around the clock. Give us your direction of travel and the nearest junction so we approach from the right side.
Typically 30 to 60 minutes across IG8 and E18. Roadside calls on a fast road get moved up the run.
Yes, once the spot is safe to work in. Same standard, same combined plug and patch to BS AU 159, same balancing before you move off.
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