There is one Croydon-specific hazard worth flagging before anything else. Do not stop on or beside the tram tracks, and do not try to change anything on a car that is sitting across them. Trams cannot steer around you, they take a long distance to stop, and the alignment through the town centre puts the rails right where a driver in trouble would instinctively pull in. If a tyre goes anywhere in that area, keep the car moving until it is fully clear of the running rails and the one-way system, then stop and leave it. That is worth the tread it costs.
Away from the tracks it is a great deal simpler. Purley Way is a wall of stop-start retail traffic with kerbed entrances and worn junctions, and the A232 backs up towards Mitcham, so neither is a road to nurse a damaged tyre along, but both have plenty of side turnings and car parks. Get into one, hazards on, everybody out on the pavement side if you are near live lanes, and ring us with the road and the direction you were heading. The van comes to the car with the tyre on board, and you leave from the spot you stopped in rather than from somewhere a truck decided to take you.
Flat on Croydon Road with nowhere sensible to stop, or flat on the drive at seven in the morning: the answer starts the same way, which is that somebody has to look at it properly. The wheel comes off in Broad Green, not on a ramp in Sutton. Nothing is towed out of Addiscombe or South End; the work finishes there.
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Croydon is the busiest town in south London and its roads show it. Purley Way is a relentless retail corridor of stop-start traffic and kerbed entrances, the A232 chokes towards Mitcham through the rush, and the one-way system and tram alignment through the centre leave a driver in trouble with very few legal places to pull in. That is a bad combination for a soft tyre and a genuinely dangerous one if you stop in the wrong place. Get clear of the rails and the live lanes, take whatever spot you can find, and let the van come to it. Everything else is our problem.
A tyre let go near the town centre and the driver pressed on until the car was well off the tram alignment. The tyre was gone by then, and it was still the right decision by a distance.
Retail and delivery traffic drops a great deal of metal along the A23 here. This one went down slowly and was found in a retail bay, which is a much better place to deal with it than the carriageway.
A soft tyre and a route that would not let the car turn off. The driver stopped at the first legal opportunity instead of completing the loop, which is what saved the wheel underneath.
Move if you safely can, even at the cost of the tyre. Trams cannot steer around a stopped car and need a long distance to pull up, so being fully clear of the rails matters more than anything else in that moment.
No. Get into a side turning or a retail car park and stop there. We attend the car and finish the job on the spot, so a truck would only be moving a vehicle that is about to be driveable.
Yes, as far as it takes to be safely out of the traffic, and no further. Getting clear is worth some tyre. Continuing to look for a garage is not, because the damage is happening the whole way.
Yes. Tell us the car park and the level when you ring so the clearance can be checked first. Where a van cannot get in, the wheel comes out to it and goes straight back on at your bay.
Typically 30 to 60 minutes, day or night, whether that is a driveway in Addiscombe, an office car park near East Croydon or a pull-in off the A23.
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