You do not need anything in the boot for this. That is worth saying because a lot of the anxiety around a flat comes from opening the tailgate and discovering there is no spare, or that there is a spare but no brace, or a jack with no handle, or a kit that clearly belongs to a different car. None of it matters. The fitter arrives with the jack, the axle stands, the wheel gear, the machine to get the tyre off the rim, the balancer, the torque wrench and the tyre itself. Your car contributes the wheel and nothing else. Whether the boot is empty or full of shopping makes no difference to the job at all.
What you do need is to stop somewhere the car can safely stay. Around The Broadway and the A4020 that is easier said than done, so take the first legal space you can reach at walking pace rather than pressing on for a better one. If you are on the Hayes Bypass, get right off the running lanes and out of the vehicle on the far side from the traffic. Then ring, describe where you are, and wait. We cover the whole of UB1 and UB2 around the clock for cars, SUVs and 4x4s, and most calls here are reached in 30 to 60 minutes.
Waiting at the roadside with a flat is mostly about not being in the way. Get as far off the carriageway as you safely can, hazards on, and everybody out and behind a barrier if there is one. The wheel comes off in Norwood Green, not on a ramp in Hanwell. Nothing is towed out of The Broadway or the Western Road area; the work finishes there.

Flat tyre help in Southall is part of our wider puncture repair cover. For flat tyre help in Southall, call 07717 389637 or ask us for a quote.
Southall traffic makes people feel they have to solve the problem themselves and quickly, which is how boots get emptied onto the pavement in search of a jack that was never there. None of that is needed. The van brings the lot. Wherever you managed to stop, a street off Southall Green, a bay near the station or a driveway in Norwood Green, that is where the wheel comes off and goes back on.
A driver opened the boot to find nothing but a foam tray. It changed nothing. The tyre came off the rim on the street, was repaired and went straight back on the same wheel.
A car near Dormers Wells with a jack from a previous owner's vehicle. Twenty minutes had been lost trying to make it work before the call. The proper equipment came with the van and the job took less time than the experiment had.
A tyre going down on the approach to the A312. Taking the first side street instead of joining the bypass meant a car parked safely rather than a car stranded on a fast road.
Not at all. A spare would only ever have been a way of getting the car to a tyre, and the tyre is coming to the car. Plenty of vehicles here have nothing under the boot floor and it never comes up.
No. Everything needed travels on the van, including the jack, the wheel gear, the machine and the torque wrench. There is nothing for you to find, borrow or buy.
The first legal space you can reach at walking pace. Do not hunt for a better one, because the hunting is what finishes the tyre off. Anywhere you can legally leave the car is somewhere we can work.
Get fully off the running lanes and put everybody out on the nearside, over a barrier where one exists. Then ring with your direction of travel and we will come out to you.
It holds. A repair done to BS AU 159 means the tyre off the rim, the casing inspected from the inside, and a plug and patch that lasts the rest of that tyre's life.
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