There is a short list of things not to do, and it is worth having in mind because the instinct to be helpful to yourself is strong. Do not loosen the wheel nuts to see how they feel. Do not put air into a tyre that has just gone flat and set off for the Old Kent Road. Do not jack the car up on the pavement to have a look. And do not let the car keep rolling towards Tower Bridge because the traffic behind you is impatient. Every one of those turns a manageable situation into a worse one, and the last is the most expensive, because a tyre run flat through the queue on Tower Bridge Road will not be repairable by the time it clears.
What to do instead is almost nothing. Hazards on, car left alone, everyone out on the pavement side if you have had to stop somewhere busy. Jamaica Road carries heavy traffic between the bridge and Rotherhithe with no comfortable place to sit, so getting off it onto a side street is worth doing even at the cost of a few yards of tyre, and then stopping is worth far more. The permit streets around South Bermondsey and the Grange are parked nose to tail, which sounds like a problem and is not one. We work from the road side of the car, in the space it is already in.
Flat on Tower Bridge Road with nowhere sensible to stop, or flat on the drive at seven in the morning: the answer starts the same way, which is that somebody has to look at it properly. School run in Tower Bridge Road or 1am in Bermondsey, we answer the same. Christmas Day in Rotherhithe, any day in Surrey Quays: the line is open. SE1 takes in Surrey Quays and Grange, and we work the lot.
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Bermondsey gives a stricken car very few good options. The approach to Tower Bridge stacks up badly, Jamaica Road runs heavy in both directions, the surface under the railway viaducts is rough enough to finish off a tyre that is already struggling, and the one-way streets leave you boxed in once you commit to them. The correct response to all of that is to stop early and do nothing. A van reaching a kerb near Southwark Park Road or a bay in Rotherhithe closes the whole thing in one visit, which no amount of edging forward in traffic will.
A driver had cracked the wheel nuts off in advance, meaning to help. A wheel still fully attached is easier and safer for us than one half undone, and the car had been sitting on the kerb like that for half an hour.
The tyre went in the stack on the approach and the car crawled forward with the traffic rather than pulling out. By the time it stopped the tyre had come off the bead and the rim needed checking.
The best possible version. Car parked, hazards on, nothing touched. The wheel came off in the bay, the tyre came off the rim, and the damage was still a repairable object in the tread.
Please do not. A wheel still properly fastened is safer for everyone and no slower for us, and a part-undone wheel on a car sitting at the kerb in SE16 is a genuine hazard while you wait.
No. The air will not stay in and the tyre will run soft the whole way, which is exactly what destroys it. If it has gone down that fast there is a hole, a valve or a bead problem, and none of those improve with distance.
No. Get as far out of the running traffic as you safely can, then stop and leave it. We come to the car, so it does not need to reach a garage under its own power or anybody else's.
Not at all. We work from the road side of the car in the space it is already parked in, so you keep the bay and nobody has to shuffle vehicles around the Blue market end of the street.
Usually 30 to 60 minutes, and we run through the night as well, which around the river is often the quickest time of all to reach a car.
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