If a tyre lets go on the A3 you have less room and less time than you think.
Once you are stopped, everybody gets out through the passenger doors and moves well back from the car, up the verge or behind a barrier where there is one. Then ring, and lead with the direction you were travelling and the last junction you passed. On a dual carriageway the wrong side of the road is a very long detour.
In town it is a gentler problem. A flat in a bay on Coombe Road or outside the units on Burlington Road just needs the car left alone. Typical arrival is 30 to 60 minutes either way.
Flat tyres in New Malden come in from every direction: a screw picked up on Burlington Road, a valve that has given up overnight, a kerb strike that has let the bead go. The response does not change. Malden Manor one hour, on the A3 the next, Motspur Park after that: one patch. The A3 at 5pm is slower than Coombe at 5am, Old Malden either way. Whether it is Norbiton in rush hour or Kingston Road at midnight, we answer.
Flat tyre help in New Malden is part of our wider mobile puncture repair cover. For flat tyre help in New Malden, call 07717 389637 or get a price for your tyre.
New Malden gives you two entirely different versions of the same problem. On the A3 a flat tyre is a safety situation first and a mechanical one second, and getting clear of the carriageway matters more than anything else you do. Off it, in the grids around Coombe Road and Motspur Park, it is simply an inconvenience that gets solved where the car sits.
A driver felt the car go heavy approaching Shannon Corner and kept rolling until there was room to get fully off the carriageway rather than stopping where the tyre first went. That decision cost them a few hundred metres of rubber and saved a genuinely unpleasant wait.
A caller was waiting in the driver's seat with traffic passing close. We asked them to get out on the passenger side and stand well back before anything else was discussed about the tyre. The car is the last place to be when it is parked near a live lane.
A flat found outside the units on Burlington Road needed nothing dramatic at all. The car stayed in the bay, the driver went and got a coffee, and the wheel was off and back on where it stood. Not every one of these is a roadside drama.
Only far enough to be completely clear of the running lanes. Distance is not the measure, safety is. Every extra mile at low pressure destroys the inner liner and can bend the rim, so once you are somewhere safe, stop there rather than pressing on to somewhere more convenient.
Well away from the car and, if there is a barrier, behind it. Not in the driver's seat and not leaning on the boot. A stopped car beside a fast road is the thing traffic hits, and putting distance between you and it is the most useful thing you can do before we arrive.
Direction of travel first, then the last junction or landmark you passed, then whether you are safely off the carriageway. After that the tyre size from the sidewall if you can read it without stepping into the road. Never go looking for it if that means walking round the traffic side.
No, and we would ask you not to try. Kneeling on the offside of a car with traffic passing at speed is how people get hurt, and a space saver fitted in a hurry on an uneven surface is not much of a prize for the risk involved.
Exactly the same. We work at the kerb, on a driveway, in a car park or in a marked bay, and the car does not move. If access is tight down towards the High Street, mention it when you ring and the parking gets sorted at our end.
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